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Contact Us

Lush Online and Mail Order (01202) 668545

Unit 3,
19 Willis Way,
Fleets Industrial Estate,
Poole,
Dorset
BH15 3SS
United Kingdom

orders@lush.co.uk For all parcel, order and tracking enquiries. Our Phone Room is currently open Monday-Friday, 9am-9pm and Saturdays, 10am-4pm.
website@lush.co.uk
If you have any technical difficulties with our website or if you have any suggestions.
retro@lush.co.uk
For any queries, questions or problems relating to our Retro range.
jillbaker@lush.co.uk
For any queries regarding wedding favours.

Please note that we aim to reply to all emails to the above addresses within 2 working days.

Bnevertoobusytobebeautiful Mail Order (01202) 493789
orders@bnevertoobusytobebeautiful.com
For parcel, order and tracking enquiries. The B Phone Room is currently open Monday-Friday, 9am-9pm and Saturdays, 10am-4pm.
website@lush.co.uk
If you have any technical difficulties with our website or if you have any suggestions.

Customer Care (01202) 667830
customerservice@lush.co.uk
For any shop comments, product queries or general feedback, please contact Bonnie or Lyn at our Customer Care Department. The office is currently open Monday – Friday, from 9am to 5pm.

If you would like to write to us the address is:

Lush Customer Care
18-20 Market Street
Poole
Dorset
BH15 1NF


For more general product advice, please contact our Mail Order team (see above).

Lush Publications
auntiepamela@lush.co.uk
Please send all your pictures and comments to Auntie Pamela.

Head Office (01202) 667830
steve@lush.co.uk
If you want to contact anyone in Lush, Steve will direct your mail to the correct person.

Recruitment
For vacancies in any of our shops please look up the store address under the Lush Stores list within the Lush Life section of our website and contact the Manager of the relevant shop directly. If you are interested in Store Management or other positions with the Lush team, please check out our jobs section on the website for details of all our current vacancies.

Lush Press Office (0207) 4343948
Gina@lush.co.uk , karen@lush.co.uk
and adelle.draper@lush.co.uk can help with all press enquiries.

Bnever Press Office (0207) 4343948
Annabelle@bnevertoobusytobebeautiful.com
For all press enquiries relating to B.

Ethical Lush (0207) 4343948
sean.gifford@lush.co.uk Sean is our ethical communication and press manager.
savetheplanet@lush.co.uk
For all issues environmental, please e-mail Ruth, our Environmental Officer.

Charity
gabbi@lush.co.uk or charitypot@lush.co.uk
For information on our work supporting charities or any related enquires.

Partnerships and Franchises
newcountries@lush.co.uk
For all business enquiries and information about obtaining a master licence.