This statement discloses the privacy practices and policies for Lush website. If you have any questions about these practices and policies, please email us at email@example.com.
Your personal data will be used for processing and invoicing your order and when dealing with your enquiries. This may involve processing any sensitive personal data about you that you give to us, such as health related data.
If you would like to be kept up to date with all the new exciting Lush news, you can opt in for our newsletter and Lush Times! All you have to do is tick the designated box and there you have it; you can then confirm that your e-mail address is correct and is the same address you have used to order with.
We may share your information on a confidential basis with our third party providers and group companies. However, don't worry, your data is not publicly available and we will never pass it on to anyone who will plague you with non-Lush marketing stuff. We treat your data as strictly confidential!
The only exception is if you breach our Content Standards as described within our Conditions of Use for example by posting something on our website and we receive a reasonable claim of Intellectual Property infringement (e.g. you have used someone else's picture or song and they complain) or a breach of the right to privacy (eg put up a picture of someone doing something against the public interest) then we may have to pass on your details however we will tell you first unless it is the police asking.
Our website uses 2 cookies;
We keep a session cookie which is a small file on our server allowing us to distinguish you from other users, so that we can keep a virtual "basket" of the products you add to your shopping cart.
We also use Google Analytics, which sets a small cookie file on your computer browser. This cookie stores no personal information about you and will keep a track of how you browse our website. We use this information to help us further improve the shopping experience on our website.
Our payment gateways also use a further security related cookie.
We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies). We treat your information as sensitive and confidential.
If you continue without changing your settings, we'll assume you are happy to accept all cookies on the Lush website. However, if you wish to opt out of using session cookies then please call our mail order team on +44 (0) 1202 668545 who would be happy to take your order by phone.
If you wish to opt-out from your visit to the website being counted towards our analytics, Google have a browser add-on for all popular web browsers, that you can download.
If you do not want to receive Lush Times or Lush emails anymore please e-mail firstname.lastname@example.org or contact us on +44 (0) 1202 668545. If you would like to change your personal data on our database or you want a copy of the data we hold on file please e-mail email@example.com or call us on +44 (0) 1202 668545.
(Now the lawyer type has left the room, aaargh! You know we will do the right thing and hope you will too.)
Registered Office 29 High Street, Poole, Dorset BH15 1AB, UK
Registered Company No. 3084750
Registered VAT No. 658855183